FAQs

Frequently Asked Questions

Sidekick is an online platform that helps businesses (entrepreneurs, SMEs, start-ups and larger enterprises) find and engage business professionals. We call the service providers ‘Professionals’. For starters, we will be providing business legal services and expanding our service offering from there.
Sidekick is an innovative platform connecting businesses with Professionals. Our technology platform makes it easy to connect to, communicate with and engage Professionals/ Multiple Professionals can bid on a query and you can choose the most competitive bid.
Transparency is in our DNA. Experts are rated on Speed, Quality of Service and Value for Money. Testimonials will be uploaded to Professionals’ profiles with their consent.
Please report any issue as soon as possible so that we can investigate the issue and attempt to rectify the matter. Professionals who do not perform to the required service standards may be removed from the Platform.
No, Sidekick is a platform facilitating clients connecting with Professionals.
Log in with your name and telephone number to create an account. Once your account is active, you can enter your query.
Payment can be made online using debit cards, credit cards or via mobile wallets. Alternatively, payment can be made via a bank transfer into Sidekick’s bank account. You will pay Sidekick upfront for 100% of the Professional’s fees. Sidekick with hold the fees in its bank account pending satisfactory completion of the matter
Professionals are invited to the Platform through our network. We will check each Professional’s educations background, professional qualifications and admissions, and complete reference checks before they’re allowed to sign up to the Platform. Professionals who do not perform to the required service standards may be removed from the Platform.